Privacy policy

Hello Mayrhofen

Last updated: 9 November 2026

1. Who We Are

Hello Mayrhofen is an independent online platform dedicated to Mayrhofen and the surrounding Zillertal region in Austria.

The website is owned by Googie & Co Limited, a company registered in England and Wales.

Company Details

Googie & Co Limited
Company Registration Number: 17490848
Registered Office: 66 Paul Street, London, EC2A 4NA, United Kingdom

Contact

Email: servus@hellomayrhofen.com
Website: https://hellomayrhofen.com

Googie & Co Limited is the data controller responsible for personal information collected through this website.

2. Information We Collect

We collect personal information when you voluntarily contact us through Hello Mayrhofen.

Visitor Enquiries

When you submit a question, we may collect:

  • Your name, if provided.
  • Your email address.
  • Your question or enquiry.

Business Registrations

When you register your interest in having your business featured on Hello Mayrhofen, we may collect:

  • Business name.
  • Contact person's name.
  • Email address.
  • Business website.
  • Business category.
  • Any additional information you provide.

Technical Information

Our website hosting and security providers may process technical information, such as IP addresses, browser information and access logs, to operate and protect the website.

3. How We Use Your Information

We use personal information to:

  • Respond to questions and enquiries.
  • Contact businesses that have registered their interest.
  • Provide relevant information about future business listing opportunities.
  • Manage and maintain our website.
  • Protect the security of our services.
  • Comply with legal obligations.

We do not sell your personal information to third parties.

We do not automatically add people who submit enquiries to marketing mailing lists.

4. Legal Basis for Processing

We process personal information in accordance with applicable data protection laws, including the UK GDPR and, where applicable, the EU GDPR.

Our legal bases include:

Legitimate Interests

To respond to enquiries, manage business registrations and maintain the security of our website, where our interests are not overridden by your rights.

Pre-Contractual Steps

Where you request information about a potential business listing or commercial arrangement.

Legal Obligations

Where we are required to process or retain information by law.

Where consent is required for a particular activity, we will request it separately.

5. How We Store and Protect Your Information

Information submitted through Hello Mayrhofen is stored and processed using our website hosting, database and email service providers.

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Access is limited to authorised individuals and service providers who need the information to operate the website or respond to enquiries.

6. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected.

Visitor enquiries will normally be deleted within 12 months of being resolved, unless there is a legitimate reason to retain them longer.

Business registration details will normally be reviewed within 12 months and deleted when no longer required.

We may retain information for longer where necessary to meet legal obligations or establish, exercise or defend legal claims.

7. Sharing Your Information

We may share personal information with trusted service providers who help us operate Hello Mayrhofen, including:

  • Website hosting providers.
  • Database and storage providers.
  • Email delivery providers.
  • Website security services.

These providers are only permitted to process personal information for authorised purposes and subject to appropriate data protection arrangements.

We do not publish personal contact details submitted through our forms.

8. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom or European Economic Area.

Where international transfers take place, we will use appropriate safeguards required by applicable data protection laws, including relevant adequacy decisions or approved contractual protections.

9. Cookies and Analytics

Hello Mayrhofen may use essential cookies or similar technologies necessary for website functionality and security.

We do not intend to use advertising or non-essential tracking cookies on the temporary holding website.

If analytics or other tracking technologies are introduced, we will provide appropriate information and obtain consent where legally required.

10. Your Data Protection Rights

Depending on the circumstances and applicable law, you have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request restrictions on how your information is processed.
  • Object to certain types of processing.
  • Request transfer of your information where applicable.
  • Withdraw consent where processing relies on consent.

To exercise your rights, please email:

servus@hellomayrhofen.com

We will respond in accordance with applicable data protection requirements.

You also have the right to complain to a relevant data protection authority, including the UK Information Commissioner's Office (ICO) or, where applicable, an EU supervisory authority.

UK ICO: https://ico.org.uk

Austrian Data Protection Authority: https://www.dsb.gv.at

11. External Websites

Hello Mayrhofen may contain links to external websites.

We are not responsible for the content, security or privacy practices of third-party websites.

We encourage visitors to review the privacy policies of any external websites they use.

12. Changes to This Policy

We may update this Privacy Policy as Hello Mayrhofen develops and new services become available.

Any updates will be published on this page with a revised date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Googie & Co Limited
66 Paul Street
London EC2A 4NA
United Kingdom

Email: servus@hellomayrhofen.com